Account & payments
Tell us what happened and include a transaction reference if available. Never send passwords or full payment-card details.
Geoparking / Support
Geoparking support & locations.
Get help with your account, parking payments and location information. Our team can direct you to the right resource.
How we can help
A clearer route to support.
Location questions
Include the parking area and date so we can direct your enquiry.
Guides & app access
Ask our team for current app links and the relevant support material.
Parking locations
Find help for your area.
Contact our team to confirm current coverage, operating details and the right guide for your location.
Kuala Besut
For current parking information and location-specific assistance.
Ask about this locationKampung Raja
For current parking information and location-specific assistance.
Ask about this locationJerteh
For current parking information and location-specific assistance.
Ask about this locationCommon questions
Help with the next step.
How do I reload my account?
Use the current official Geoparking application and its available payment options. Contact our team if you need the correct app link or help with a transaction.
Where can I confirm parking hours and rates?
Check the current signage and information for your parking area. If you need clarification, tell our support team the exact location.
What should I include in a support request?
Include your contact details, location, a short description and any relevant transaction reference. Do not include passwords or full card details.
Where can agents find current guides?
Contact our team for the appropriate current agent guide and location resources.
Still need a hand?
Get in touch and tell us how we can help.